Injuries occur. How we respond directly impacts the perception individuals have on your organization.
The ability to respond timely and with detailed knowledge is what separates you from your competition and builds upon your image of caring for your members or participants. While everyone has access to their carriers or claim administrators, it can be equally important that you are able to respond whenever you receive the call. Online access 24/7 to your claim status detail is critical. Cypress works with and can recommend multiple entities that can help fulfill your needs and provide an ongoing snapshot of service levels before problems arise. Other reporting options are available depending on your preferred level of monitoring.
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